Game or tournament not loading

Browser issues are a common reason for games or tournaments not loading. If you experience this issue then please try the following steps:

  1. Check that you have the latest version of your browser downloaded.
  2. Check that you have the latest version of Flash Player.
  3. Try deleting your cache and cookies.

Please also note to avoid using incognito / private browsers as some tournaments are not compatible with these.

If you the problem still persists then please contact Customer Support for further assistance, and kindly quote details of any error messages or other relevant information.

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